(Market Wire Via Acquire Media NewsEdge) SANTA CLARA, CA — (MARKET WIRE) — 03/31/11 — AccelOps, Inc., the only provider of integrated monitoring solutions designed from the ground up for cloud-generation data centers and service providers, today announced that the company has been selected as one of the “100 Coolest Cloud Computing Vendors” by Everything Channel’s CRN. Honorees were chosen based on a combination of business and technical criteria, including how effectively they enable VARs, systems integrators, and services organizations to leverage the cloud to its fullest potential. The AccelOps platform not only creates new business opportunities for these organizations, but also helps transform them into operationally efficient managed service providers (MSPs) and managed security service providers (MSSPs). This is possible because the AccelOps solution monitors from end-to-end an entire data center environment, while at the same time delivering multi-tenancy and metering, dynamic recognition of data sources, and elastic monitoring, three capabilities which, given the shift toward virtualization and service-oriented IT, are essential for becoming a successful service provider.
Archive for the Category ◊ Accelops ◊
CA Spectrum replaced by AccelOps at Austin Radiological Association
In an effort to cut costs, the Austin Radiological Association said it replaced CA Spectrum monitoring software with a solution from AccelOps, the latest version of which adds role-based access control to tailor views and access based on users’ roles within an organization.
Geoff Christy, senior network engineer at the Austin, Texas-based firm, said AccelOps provides the same level of SNMP monitoring as CA Spectrum, plus non-invasive monitoring via Windows Management Instrumentation (WMI) and improved visibility into Oracle and MySQL databases, all for a substantial savings.
In addition to support for role-based access control, AccelOps 3.1 features a “noise” reduction feature for suppressing extraneous alerts based on user-supplied policies; and broader support of VMware clusters and resource pools. AccelOps is available as either as Software as a Service or as a virtual appliance that runs on-site. Beyond monitoring, AccelOps also offers optional Security Information Event Management (SIEM) and Performance and Availability Monitoring (PAM) modules.
New AccelOps 2.1 SP Release Delivers Multi-Tenancy, On-Premise/Off-Premise Context, Dynamic Scaling, API Integration and Coverage Enhancements
SANTA CLARA, CALIF. – September 21, 2010 – AccelOps, the integrated data center and cloud service monitoring leader, today announced expansion into the service provider and large enterprise markets with the release of AccelOps SP (Service Provider) edition. The platform provides extensive visibility, proactive alerting, analytics flexibility and service insight for managing multiple customers/divisions across on-premise, off-premise and cloud environments. AccelOps delivers an intelligent and cost-effective means to meet service levels, increase efficiency and capitalize on new service delivery opportunities for service providers and large enterprises.
Hosting providers, managed service providers (MSPs) and large enterprises must expand their service offerings and address SLA compliance while improving efficiency. At the same time, the complexity of their growing data centers, with multiple customers/divisions and technologies spread across on-premise, off-premise and cloud platforms, makes gaining operational oversight, pinpointing issues and coordinating responses challenging – resulting in business risk and financial loss. In addition, service providers must expand service offerings to be competitive, but require a cost-effective IT management solution.
AccelOps SP offers an integrated approach that replaces disparate IT tools and legacy management systems with a scalable platform that monitors performance, availability, security, change and business service management across the entire extended data center. Delivered as a virtual appliance cluster, AccelOps raises the bar for ease of use, rapid deployment, simple administration and return on investment.
“Companies are looking to augment and enhance their ability to monitor the health of their IT infrastructure, supplement their event management and gain an early warning of outages based on trends and patterns, while also gaining a view on how potential issues can affect the IT services delivered to the business. Without proper event management, IT operations can be deluged with event storms, numerous false positives and a ‘sea of red’ on their consoles,” said David Williams, research vice president at Gartner. “Through integration with performance-monitoring, these tools can associate an event with a broader service impact and enable IT operations personnel to proactively address performance-based service degradation issues in-line with business priorities.”
Europe-based Belgacom ICT selected AccelOps to assure service-level guarantees and improve operational efficiency for their hosted commercial IT service customers. “As a leading global service provider, Belgacom must optimize resources and enhance services to extend our competitive advantage and best serve our enterprise customers,” said Akin Tatar, data center manager, Belgacom ICT. “AccelOps’ integrated monitoring platform was selected because of its functional depth, usability, customization, implementation and scalability strengths over the other leading vendors we tested.”
Texas-based Austin Radiological Association, who provides outpatient imaging services and a digital imaging application SaaS for their local market, is also using AccelOps. “IT organizations are being asked to manage themselves as a business – we can’t wait for calls and red lights to appear. With AccelOps, we can readily understand, prioritize and sustain all the different components that ‘create’ a function that our internal and external customers rely on,” said R. Todd Thomas, chief information officer at Austin Radiological Association. “With a more holistic view of operations, we can stay ahead of issues, quickly resolve problems and better serve our customers.”
AccelOps SP Edition
AccelOps offers a more cost-effective means to assure service commitments and optimize resources that overcomes the integration complexity, time-to-value and high TCO of legacy tools and modular infrastructure monitoring. New features in AccelOps SP with regard to multi-tenancy, multi-site management, scalability and customization, include:
- Consolidated, multi-tenant console offers service providers and large enterprises interactive views aggregated across sites, and by customer/division, that are integrated and fully customizable. Operators can manage the entire system, view dashboards, identify and investigate issues, and generate any type of reports or dashboard all from one web-based interface. In addition, customer and division administrators can enjoy rich monitoring and reporting capabilities as per their organizational domain.
- Agent-less, multi-site integration functionality streamlines on-boarding and management of multiple customers/divisions. One AccelOps cluster can centrally monitor many organizations in both on-premise and off-premise infrastructures using remote AccelOps collectors that do not require agents on monitored systems.
- Scalable dynamic clustering in which AccelOps’ virtual appliance cluster members can be added on-the-fly to enhance performance and support unlimited online data analysis.
- Integration APIs to incorporate AccelOps’ data into other IT management systems. External systems can use AccelOps’ APIs to obtain timely CMDB, search, incident and ticketing details.
- In-depth database monitoring to alert and track Oracle and SQL availability, performance and security issues analyzing audit logs, process metrics and JDBC-based synthetic transactions.
- Enhanced virtualization and network monitoring such as virtual switch and respective vLANs, as well as Cisco CBQoS (class Based Quality of Service).
- Smart incident management reduces notification noise and sharpens administrative focus on a select set of active incidents through alert consolidation, auto-suppression rules, instant filtering and state management.
- Enhanced usability and knowledge base including new data displays, dashboards and charts to complement an extensible knowledge base of built-in rules and over 900 report templates.
“The 10-20 years old element management approach to data center and network management won’t meet today’s cloud computing and innovative service delivery models,” said Imin Lee, CEO of AccelOps. “The AccelOps SP integrated monitoring platform delivers the level of operational intelligence, automation and value required by service providers and large enterprises to meet SLA commitments, reduce costs and capitalize on service opportunities.”
Availability and Flexible Licensing
AccelOps v.2.1 integrated data center and cloud service monitoring solution, offered as a virtual appliance or SaaS, is available direct and through authorized partners. Organizations can purchase the SIEM (Security Information Event Management) SP Module, the Performance Availability Monitoring SP Module (Performance, Availability and Business Service Management), or both as an “all-in-one” platform. AccelOps SP edition starts at $60,000, depending on capacity, and includes maintenance and support.
About AccelOps – Intelligent. Proactive. Secure.
AccelOps’ integrated data center and cloud service monitoring solutions bring unparalleled operational intelligence, service insight, efficiency and security to enterprises and service providers. Delivered as a scalable virtual appliance or SaaS, the AccelOps platform cross-correlates and manages diverse operational data on-premise, off-premise and in cloud environments to provide proactive performance, availability, security, change and business service management. AccelOps enables service delivery with end-to-end visibility, efficient root-cause analysis, reduced MTTR and compliance automation. AccelOps, with offices in Silicon Valley, London and Shanghai, markets their solution direct and through a network of authorized partners. See our breadth, depth and value by visiting www.accelops.net.
SANTA CLARA, CA–(Marketwire – February 23, 2011) – AccelOps, the integrated datacenter and cloud monitoring company, today announced a Competitive Upgrade Package with “10 Reasons for Migrating from CS-MARS to AccelOps,” exclusively for Cisco CS-MARS security appliance customers and resellers. This is in response to the market demand from the current CS-MARS user community and resellers seeking a migration path, in response to the recent End-of-Life of CS-MARS.
The company’s new executive brief, “10 Reasons for Migrating from CS-MARS to AccelOps,” outlines the many advantages available for CS-MARS clients that migrate to AccelOps’ fully integrated datacenter and cloud monitoring platform.
In 2007, the original builders of CS-MARS formed AccelOps and set out to tackle emerging datacenter and cloud security, performance management and compliance challenges. The result is the AccelOps platform, an integrated solution with breakthrough innovations that address both the shortcomings of earlier generation SIEM, Log and Compliance products, as well as meeting the requirements of today’s extended datacenters in enterprises and Managed Service Providers (MSP/MSSP, Cloud/Hosting Providers).
MORE....
Resources running low is not something one usually associates with the state of Alaska, but that is exactly what happened at Denali Alaskan Federal Credit Union (FCU), the third largest credit union in the state. It wasn’t a shortage of fish, game, oil or natural beauty that the full-service financial institution was faced with. Rather, it had outgrown the capabilities of its existing log management and security information event management (SIEM) system.
The Anchorage-based organization – which offers credit union, investment and insurance services, as well as mortgage and business lending – found itself in need of a solution to not only protect its assets, but that would also satisfy the mandates of the Federal Financial Institutions Examination Council (FFIEC), the National Credit Union Administration (NCUA), the Gramm-Leach-Bliley Act (GLBA) and the standards of the Payment Card Industry Data Security Standards (PCI DSS).
Denali Alaskan FCU, which manages $440 million in assets, operates with 300 employees in 17 branches in all major communities across the state, including Anchorage, Fairbanks, Juneau, Eagle River, Wasilla and Kenai. The challenge for Keith Bennett (left), the company’s vice president, information technology, was to implement best practices to protect the company’s information assets and those of its members.
“With running a small network group, we needed a solution that was easily manageable, including the regular processes of adding/deleting/configuring devices, upgrading the software, being able to quickly research information, and to retrieve meaningful reports,” he says.
The information technology department that Bennett (left) manages has nine full-time and two part-time employees responsible for all operations, equipment and software as well as support. The department is broken down into a network team to manage the infrastructure, security and applications, a help desk group providing support, and a project manager.
His entire network team got involved in the search for an upgrade. “I had both my network and server administrators looking at different solutions,” he says. “Since my admins will be the ones that perform day-to-day management of the system, as a group they were the ones to watch demonstrations, and physically install and test different solutions.”
Bennett worked with his team to ensure solutions met needs and to get their feedback of each solution, and then worked with the vendors to ensure that the solutions met needs in regards to security and compliance. Of the products they assessed, none monitored security, performance and configuration as part of an integrated solution. That made a solution from AccelOps stand out, he says.
“We needed a solution that satisfied the compliance requirements of our regulators, and one that we could more easily manage and scale,” he says. “All the log and SIEM products we looked at have the basic canned reports designed for regulatory compliance.”
With limited staffing, Denali needed a solution that was easily manageable, with out-of-the-box functionality, implementation, compliance coverage and scalability, he says.
Additionally, the tool needed to be easy to implement, as well as support Denali’s environment. “We are expanding our current security capabilities and general infrastructure,” says Bennett. “We also wanted to have more operational visibility and wanted to take advantage of netflow information. All of that increased the amount of event data and potential noise that we would need to filter to be more effective in monitoring security activity. We also wanted a system that would help automate our investigation and reporting processes.”
AccelOps met all these requirements, he says. In fact, he explains that the solution offered more useful functionality than what he and his team were first looking for from SIEM/log management products.
What it does
AccelOps is an integrated data center and cloud service monitoring software. It is delivered as either an on-premise scalable virtual appliance solution or a hosted SaaS solution – both offering identical functionality. The entire system is accessed through a dynamic and web GUI.
The integrated platform monitors, alerts, analyzes and reports across performance, availability, security, change and business service management – enabling end-to-end visibility, operational efficiency, resource savings and managed service opportunity, says Scott Gordon, vice president, marketing and business development at Santa Clara, Calif.-based AccelOps.
The AccelOps system has wizards that walk admins through the entire configuration and administrative processes. The platform supports popular devices, systems, security and applications sources and even custom sources. An automated network discovery facilitates configuration and monitoring.
It receives and automatically processes syslog, network flow and SNMP data, Gordon points out. It also obtains configuration, performance metrics, events and log data using common and vendor protocols, such as SNMP, WMI, MS-RPC, Cisco SDEE, Checkpoint LEA, JDBC, JMX, VMware VI-SDK, HTTPS, IMAP, IMAP over SSL, POP3, SSH and Telnet. All captured configuration, location, identity, status and incident data automatically populates and maintains an active CMDB (configuration management database). The CMDB also allows for logical grouping of relevant business or compliance assets to enable service-oriented management.
Deployment was considerably easier with AccelOps compared to what Denali had before, says Bennett. “It handles the workload well. The interface is responsive, query results and reports come back fast, and it can take a variety of log sources.”
The installation as software operating on a virtual machine in VMware is very simple, he adds. “Once installed, we pointed our log data at AccelOps and provided AccelOps credentials to access and monitor different devices (such as the firewall) and systems. All implementations like these go smoother if you prep your environment. We found AccelOps discovery, configuration and management capability very automated and it supported our environment quite well.”
Bennett explains that he and his team saw value in a virtual appliance rather than the physical appliance approach.
“There was a benefit to using our existing VM implementation in that we could get up and running quickly and just expand capacity when we needed to,” says. “Our previous hardware appliance capacity had been exceeded and a ‘forklift’ upgrade was necessary. With AccelOps, that limitation doesn’t exist. We can add processor and storage resources as we grow and not be concerned with updates that may not work with an older appliance. AccelOps also takes advantage of the VMware high availability features as well – that’s a plus.”
AccelOps ships with an extensible knowledge base of dashboards, rules and more than 900 report templates, says Gordon. The system provides real-time event correlation, comprehensive historic analysis and compliance management. All the built-in rules and reports are mapped to best practices and compliance specifications. So, once the system is exposed to the environment, users can get immediate operational oversight and have all the pertinent information at their fingertips, rather than having to spend time, effort and access other systems to manually obtain and analyze a threat, violation or attack.
Operational data, logs, network flow, events, health and other data is cross-correlated in real-time and historically and then presented through interactive and customizable dashboards, such as an incident dashboard and reports. Further, all the raw, normalized and incident data remains online to support real-time or historic search through a Google-like keyword search or structured search. Users can analyze real-time data or go back in relative or absolute time for months or years of analysis.
The entire implementationt was operational very quickly and has a very logical web GUI, says Bennett. “Since it has rules, report templates and dashboards built in, we saw useful output almost immediately. My team does like working with the system and it is extremely easy to maintain. We definitely have more visibility across our network and we are getting value from all the details that it monitors.”
Easy compliance
Like many of the other products Bennett and his team looked at, the AccelOps tool has rules and reports that directly support the compliance regulations. And Bennett appreciated the fact that his team didn’t have to do any heavy lifting to support compliance.
“We can group assets in regard to a particular mandate, and the AccelOps rules and reports can easily be activated against the group,” he says. “That is a useful feature. AccelOps also keeps track of more than just security alerts and access records. We also can document and verify configuration changes, patches, system issues, and more that also are relevant to compliance requirements. In addition, all the data that we capture is available for months, so if we need to, we can easily get into any detail that an auditor requests or go back in time to investigate an event. Also, in regards to compliance, AccelOps has case management built in, so beyond monitoring logs, we can open and track tickets to document events.”
Financial service organizations may have broader compliance requirements and in many cases are more adverse to operational data, adds Gordon. “So they are less apt to select a SaaS approach.”
Security priorities
As a financial institution, data security has always been a critical component of the job at Denali, and one Bennett says he and his team have always taken seriously. “We are continually watching what vulnerabilities are out there and frequently look at new technologies designed to combat the latest risks,” says. Just some of the security measures that have increased over the past few years, he point sout, include spam/virus filters, DMZ, firewalls, patch management, data encryption, intrusion detection/prevention systems, eliminating shared user accounts, no users setup as local admins, ongoing vulnerability assessments and penetration testing, complex password requirements, regular auditing of user accounts/permissions, server hardening, security cameras, clean desk policies, and regular staff training.
Staff education is one of his biggest means of combatting these threats, Bennett says. It is a continual job of balancing the ability for end-users to perform their jobs and his team locking down the network environment in such a manner that minimizes security risks.
Too, working with software vendors to keep them accountable for developing secure applications is another area of security Bennett and his team must maintain.
“These days, CIOs are looking to achieve broader visibility to advance service-oriented management agendas, to expand cloud computing initiatives, and to achieve greater operational efficiency,” says Gordon. “CISOs and information security managers also want to get more done with less, and have all the data available and the right tool to do their job more efficiently. Since our solution can optionally be purchased as just SIEM, just performance and availability management or both as an all-in-one solution – we offer greater cost benefit and easier justification for a monitoring platform that provides value across the IT organization.”
[sidebar]
Updates: Keeping current
The AccelOps virtual appliance is installed on VMware ESX or ESXi as a guest host with reserved resources, explains Scott Gordon, vice president, marketing and business development at the Santa Clara, Calif.-based company. It requires four cores, 8GB memory, 80 GB storage and to reference local or network-based storage via NFS. Storage capacity and resource requirements are available on the AccelOps website. So once the system is exposed to the environment, users can get immediate operational oversight and have all the pertinent information at their fingertips.
For the virtual appliance, users just download an image file and install. It can even be installed on a mirrored ESX server to make the update seamless. Once installed, the virtual appliance is ready to go and updates are automatically applied to remote site collectors. For just new devices, users can install a compiled XML file that automatically enables full device support without having to update the entire system.
For the SaaS version, AccelOps manages the AccelOps platform providing seamless updates during off-peak work hours with advance notification to users prior to updates, Gordon says. Since on-premise collectors have local data caching, no data is lost during the upload process. – GM
Contributed by: http://www.scmagazineus.com/financial-services-out-of-the-woods/article/195201/
NewswireToday – /newswire/ – Santa Clara, CA, United States, 01/19/2011 – AccelOps’ Solution Exemplifies Proactive, Elastic Monitoring of Private, Hybrid and Hosted Cloud Environments for Service Providers and Enterprises.
| Based on an industry analysis of monitoring and management products for enterprises, hosting providers and managed service providers, Frost & Sullivan recognizes AccelOps, Inc. with the 2011 New Product Innovation of the Year Global Award. This global recognition testifies to AccelOps’ technology and market leadership as the best-in-class solution for end-to-end monitoring of the extended data center and dynamic cloud computing environments.
The Frost & Sullivan Award for Global New Product Innovation is presented to the company that has demonstrated superior technology, functional innovation and differentiation within its industry that results in increased customer value and market potential. AccelOps was chosen from a category comprised of eight leading vendors that were assessed for consideration of this award. Top companies were reviewed according to Frost & Sullivan’s best practice methodology consisting of industry and category analysis, strategic vendor assessment, product appraisal and customer interviews. The Frost & Sullivan research report is available at accelops.net/. AccelOps provides an integrated data center and cloud monitoring solution offered as a software virtual appliance, Software-as-a-Service (SaaS) or Managed Service Provider (MSP) software platform. The highly scalable solution cross-correlates and manages diverse operational data on-premise, off-premise and in cloud environments, providing proactive performance, availability, security, change and business service management. Benefits for enterprises and service providers include greater service delivery assurance, more effective operational oversight and efficiency, and reduced MTTR (Mean Time to Repair). “The company leverages leading-edge technologies to enable service providers and large enterprises to monitor cloud and virtual environments,” said Frost & Sullivan Lead Industry Analyst Olga Yashkova. “Of particular interest in our evaluation was the company’s integration, functional depth and innovative use of the virtual appliance architecture to enable dynamic clustering. The benefit this delivers is not only comprehensive monitoring, but elastic capacity to maintain performance and unlimited online data analysis, which is essential to keeping pace as virtual resources are dynamically introduced and changed over time.” Other important advantages that became apparent when assessing AccelOps against competitors were a quicker time-to-value ratio, as well as more convenient administration and maintenance. This is due to AccelOps’ operating architecture, automated discovery and monitoring depth, feature integration and product delivery options. “We take great pride in receiving this recognition from Frost & Sullivan, because it highlights the value of our innovative approach and new elastic monitoring technology for the extended data center and cloud computing,” said Imin Lee of AccelOps. “This award underscores that AccelOps offers ‘best of breed’ monitoring for any hosting provider, MSP or enterprise seeking to assure service reliability, optimize resources and meet SLA commitments.” About AccelOps – Intelligent. Proactive. Secure. AccelOps, Inc. is a privately held Delaware corporation. AccelOps, the AccelOps logo, OpsBridge and OpsAdvisor are trademarks of AccelOps, Inc. Other names mentioned may be trademarks and properties of their respective owners. |
||
 |
||
By Imin Lee (CEO) on January 4th, 2011
A year ago, I was reading a cloud computing report from Lazard Capital and I could not agree more with them: cloud computing is not about technology, it is all about the business model; it is about how IT is consumed as a utility. So the data center is still made up of servers, storage, networking and security equipment. But how the data center is used or offered as a service is the key topic of interest.
One year later, at Gartner’s Datacenter Conference, cloud computing was greatly demystified. It is no longer something as fuzzy and remotely untouchable as a cloud in the sky anymore. Instead, more concrete definitions of cloud computing, its characteristics, and initial success stories in the real-world have been shared among analysts, vendors, and industry practitioners.
Management Software, whether it is provisioning, monitoring, or the help-desk, needs to meet the following requirements:
- Service-result focus: whether it can quickly and easily allow service providers bring up new services, add new clients etc.
- Shared/Multi-tenancy: an environment where multiple organizations or customers are hosted and managed. An efficient way to view, mark, and control them is key, but at the same time reducing the operational overhead of multiple solutions and their corresponding investment costs.
- Utility-based and usage-chargeable: can the management software support the IT-as-utility model by understanding how each organization and each customer uses resources, and provide the option of charging the customers accordingly.
- Scalable and Elastic: the goal of the service provider is to efficiently service many different customers. Can they easily scale to hundreds of customers? Service providers employ a recurring revenue and fee-based model so their licensing framework needs to be flexible and allow for unpredictable growth.
If you look at these characteristics, you will see that they are the common practices and requirements seen day-in and day-out in the service provider world, whether it is the traditional telephone service provider, or power and electricity providers. In other words, the data center, whether public or private, needs to run and operate like a service provider. If so, the management software is the key layer that considers all of the moving parts in the data center to provide the concerted effort of ‘IT as utility’.
Up to this point, management software of the last 10 – 20 years was focused on the traditional enterprise model. Many vendors’ products were built with one single organization in mind. Although they have been used in many enterprises and service providers , they are in fact serving the management of the data center, not the cloud (again, a difference in the business model). Therefore, in order to provide the ‘IT as a utility’ business model , one can not just say ‘we have been serving the datacenters and service providers, therefore we are serving cloud computing’.
A 10-20 year old tool cannot all of a sudden become a cloud computing software platform. As a matter of fact, many private and public data centers, and service providers, in the current transition phase to cloud computing or a utility computing business model, are feeling the pain of trying to put a square peg into a round hole. As a result, they are giving up on the legacy solutions and looking elsewhere for innovative solutions that realistically address the requirements and characteristics of cloud computing.
We encourage data center operators, cloud operators, and service providers to investigate these characteristics in management software. You will find exactly that with AccelOps’ Integrated Datacenter and Cloud Monitoring Platform.
Contributed by: http://www.accelops.net/blog/?p=338
Another interesting topic at Gartner’s Datacenter Conference 2010, is the trend of more and more vendor tools providing functional level integration and data integration between 2010 – 2015. The end goal is to move into a management framework.
However, there is the challenge of vendor lock-in. So an alternative to having one management vendor’s framework is to purchase a set of best of breed mini management product suites in some sub areas and fill in the gap with best of breed point products. The live audience poll greatly favored this approach.
I am delighted to hear the term ‘mini-management suite’. In a way, we can think of our Integrated Datacenter and Cloud Monitoring solution as a mini-suite in the monitoring area within the datacenter operation management umbrella.
Our approach of integrating the availability, performance, security, and change monitoring coupled with auto-discovery, and a CMDB allows us to truly integrate at the data level. The cross-correlation of all of these multi-sourced data points with powerful analytics capabilities, whether it is logical analytics for relationships and patterns, or trending analysis for anomalies and best practices, provides datacenter operations the intelligence and proactive capabilities that they require.
These capabilities allow us (AccelOps) to provide our users (datacenter operators) a best of breed, integrated framework or mini-suite in the monitoring area.
Interestingly, when polling the live audience in the event, 27% of the audience responded that they currently use “other solutions” than the big 4’s. And 25% will use “other solutions than the Big 4’s” for 2011. When asked how many have the confidence for the big 4’s solutions, 34% of the audience responded NOT having the confidence in the big 4 and in infrastructure vendors’ (e.g. Cisco, VMWare, Oracle, Microsoft) solutions.
I think that is the reason why our solution is so well received and welcomed by the market: a lot of room for new innovations like ours to address issues in the increasingly complex but increasingly important datacenter and its operations.
There are two other opportunities for the new players according to Gartner, besides managing across multiple sourced environments (which is the integration point already mentioned):
- Alternative delivery methods (e.g. SaaS, subscription model) — AccelOps has this already.
- Penetrating customers outside the Global 2000 — AccelOps was built for this market with ease of use, ease of deployment, and with the right TCO.
I am glad that we are hitting the mark! I have good feelings coming back from the Gartner Conference — a lot of reassurance and confirmation!
Contributed by: http://www.accelops.net/blog/?p=335